Inventory errors disrupting operations across the warehouse
- Monitoring
- Reduced inventory gaps
- Monitoring
- Reduced inventory gaps
Problem and outcome of the case
Challenge overview
Without a unified point-of-sale system in place:
- Price discrepancies surfaced between locations
- Manual overrides led to frequent cashier errors
- Weekly reporting required hours of spreadsheet work
- Promotions were difficult to coordinate across stores
Outcome
By consolidating POS management, the client achieved:
- 100% pricing consistency across all store locations
- 60% fewer checkout-related support tickets
- Automated daily and weekly reporting
- Easier deployment of promos and product bundles
- A scalable setup ready for new store openings
Solution
pathway
0%
Discover
We analyzed how the client's existing POS setups varied across locations, finding key inconsistencies in pricing logic, promotion handling, and reporting standards.
Match
Our team mapped out a centralized POS architecture, integrating with the client’s ERP and inventory system to ensure real-time sync of product data and sales metrics.
Connect
We connected the client with a retail tech partner specializing in scalable POS rollouts — aligning backend capabilities with the chain’s expansion goals.
Grow
Following implementation, we supported testing, staff onboarding, and automated reporting setup, ensuring the system delivered insights as fast as the sales happened.
Where this applies
Relevant for:
- Regional and multi-location retailers
- Grocery or convenience chains
- Franchise businesses seeking system standardization
Insight
Centralizing POS isn’t just a tech upgrade — it’s a foundation for smarter retail growth.
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